How to notify all Residents at a Site ❄️ - Watch Video
Written By Oliver Perry
Last updated About 5 hours ago
In this video, we walk you through the process of pushing updates to residents or homeowners within our development. I demonstrate how to navigate to the Home Guide tab, select announcements, and prepare a winter reminder. It's important to add your message and ensure the "Notify Residents" option is ticked before saving. Once completed, everyone at the location will receive a push alert with the update and a link for more information. Please make sure to follow these steps to keep your community informed.
This procedures outlines the steps to push updates to residents or homeowners at a specific location using the Home User Guide tab.
How to Notify All Residents at a Site ❄️ - Watch Video
You can also push announcements to individual plots via the Aftercare menu > User Guides
Key Steps
1. Navigate to the Development 0:00
Access the platform where updates are managed.
Locate the specific development where you want to send the update.
2. Access the Home Guide Tab 0:00
Click on the 'Home Guide' tab once you are in the development.
3. Select the Update Card 0:00
Click on any of the cards available in the Home Guide to trigger an update.
4. Choose Announcements and Reminders 0:14
Specifically, click into the 'Announcements and Reminders' card.
5. Enable the Category 0:14
Turn on the category related to the update you want to send (e.g., 'Preparing for Winter').
6. Edit the Message 0:14
Click on 'Edit' to add your message for the residents.
7. Notify Residents 0:14
Ensure to tick the option 'Notify Residents' about this update.
8. Save the Update 0:32
Click 'Save' to finalize the update.
9. Confirmation of Push Alert 0:32
Upon saving, all residents at the location will receive a push alert with the update and a link to the message.
Cautionary Notes
Ensure that the message is clear and concise to avoid confusion among residents.
Double-check the category you are enabling to ensure it is relevant to the update being sent.
Tips for Efficiency
Prepare your message in advance to streamline the editing process.
Familiarize yourself with the categories available in the Announcements and Reminders section to save time.